Your account

Can I delete my account?
You can delete your account via your results dashboard. To do this, please follow the steps below:  Log in to your dashboard here - https://app.forthwi...
Fri, 1 Aug, 2025 at 8:59 PM
Can I download my receipt?
Yes, you can download a copy of your receipt from your Results Dashboard.  Please follow the steps below to view and download your receipt.  Please log i...
Fri, 1 Aug, 2025 at 8:33 PM
Do you have a demo account?
We do indeed have a demo account. If you are interested in viewing our demo account, so you can see how your results and doctor's comments will be displ...
Fri, 1 Aug, 2025 at 9:01 PM
How do I activate my kit?
To activate your kit, please go to https://app.forthwithlife.co.uk/activate and type in your activation code. You can find your activation code in the top r...
Fri, 1 Aug, 2025 at 8:48 PM
How do I export my results?
Please follow the steps below, and this will export your results into either a PDF document or excel if you would prefer: Log in to your secure dashboa...
Fri, 1 Aug, 2025 at 8:45 PM
How do I set up and access my account?
When you purchase a test from us on the website you will be asked to set up your account as part of the checkout process. Use the login details you created ...
Fri, 1 Aug, 2025 at 8:35 PM
How do I update my account details?
To update your account, you would first need to log into your secure dashboard on your computer or mobile phone. Once logged on: Go to 'Account'...
Fri, 1 Aug, 2025 at 8:53 PM
How do I update my email address?
If you need to change your email address, please email help@forthsupport.co.uk. We will ask a few security questions to confirm who you are and update your ...
Fri, 1 Aug, 2025 at 8:39 PM
How is my information stored?
We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised wa...
Fri, 1 Aug, 2025 at 8:36 PM
How secure is my data?
We have strict processes in place to ensure the protection of our customers' data. Following GDPR, the company also operates under tight legal rules abo...
Fri, 1 Aug, 2025 at 8:35 PM